Replacement and Refund Policy
Tash Hair will provide a replacement for a product if informed within 72 hours of receipt of the products and under the following conditions:
Wrong Product has been received
• Damaged product has been received
• Documentary evidence in the form of a photo or video
Replacement can be made if the customer reports the same to our Customer Service team by calling at +91 9810615888 (10:00 a.m to 7:00 pm/6 days a week), or write an email to firstname.lastname@example.org.
The customer will be responsible for sending the defective/damaged product to the service centre and the charges will be borne by the customer themselves, however, when the correct product is sent back to the customer the charges will be borne by Tash Hair.
The request will, however, be entertained once technicians at Tash Hair have checked and determined the issue at our end.
A product purchased at Tash Hair will not be eligible for a replacement if the customer is not happy with the look/quality of a defect-free product, physical damage or tampering caused by the user.
Products purchased from the Tash Hair website are not eligible for a refund.